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“Hello Detail, Here’s My Attention!”

Uncategorized // May 09, 2011

dot the i

dot the i

There’s a reason why not everyone is doing this – successfully.
It isn’t easy!
It takes dedication.
And it takes attention to detail.
Every detail – not just a few.
Because the one detail you miss will be the detail that exposes your weakness.
Especially if it’s your “claim to fame”.

Seth Godin says that “All Marketers Are Liars”
I (unfortunately) respectfully agree with him….

“Service is our top priority” – (the voice mail picks up the phone).
“We market luxury property” – (the photography is taken with a cell phone camera).
“Our website is the industries best” – (it takes forever to load).
“We believe in transparency” – (but keep some things to ourselves).
“We are global” – (we have never left town).

Credibility is earned over time with consistent attention to detail.
It is easily lost with a broken promise.